Managed projects end-to-end within the Admin Experience team, building administration features for SMB and Enterprise customers

Led design and delivery of Shadow IT features, 2nd most adopted security feature for Enterprise customers with 32% increase in admin engagement

Architected and led the strategic vision for a unified admin request center, consolidating request surfaces into a single, extensible platform that laid the foundation for admin-driven upsell and cross-sell, supporting System of Work strategy

Defined and delivered agent management experience in Atlassian Administration, enabling scalable AI agent administration, establishing a foundational pillar of AI platform